IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
The length of appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to the extension of appointments.

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

FAO's Human Resources Division (CSH) provides HR strategies, policies, tools, guidance and oversight to FAO clients worldwide to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce, delivering on the mandate of the Organization. Over the next years, CSH will focus on developing and implementing a people centered strategy, and positioning HR as a strategic partner contributing to the achievement of the mandate of FAO.
The Human Resources Division (CSH) is composed of two main clusters\: (i) the Integrated Talent Management providing advice and managing position management, recruitment, mobility, staff development and training, performance management and social security; and (ii) the HR Strategy and Policy, providing HR strategic guidance, policy and oversight.

The position is located in the Human Resources Division (CSH) at FAO headquarters in Rome, Italy.

Reporting Lines

The Human Resources Officer (Learning and Development) reports to the Senior Human Resources Officer, Learning and Performance Branch (CSHL) under the overall guidance of the Director, HR Division.

Technical Focus

Lead, design and advise on learning and talent development activities.

Key Results

Comprehensive HR expertise for the planning and delivery of multidisciplinary HR programmes, products and services and development of related policies and specialized tools and systems.

Key Functions

• Leads projects and/or work teams, leads and/or participates in divisional teams, provides secretariat services and/or professional HR expertise on Organization-wide HR committees and working groups and represents FAO at interagency meetings.
• Plans and delivers HR programmes, products and services including related policies, systems and tools to facilitate the effective recruitment, management, development and retirement of the FAO workforce.
• Analyses HR requirements, information, data, statistics, relativities, trends, problems and/or issues to support service delivery, new HR initiatives and the preparation of plans, strategies, reports, policies and/or other products.
• Provides specialist HR advice and expertise to designated business partners on specific or complex cases, staff requirements, policy interpretation issues, labour relations issues and/or best practices, etc.
• Manages special projects and provides guidance to consultants for the development and implementation of new HR products, tools and systems.
• Develops information, training materials and products to increase understanding of HR programmes, services and policies; promotes capacity development and facilitates the introduction of changes across the Organization.
• Provides information and assistance to management and staff to resolve problems and/or reach agreement on complex issues.
• Develops relevant performance criteria and indicators to evaluate HR programmes, products and services.

Specific Functions

• Leads the corporate learning team in developing and implementing innovative, globally scaled learning programmes and products, ensuring alignment with FAO’s strategic priorities and evolving needs.
• Facilitates global leadership development through research, partnerships, design, curation and delivery of a suite of customized learning solutions leveraging established methodologies and global best practices.
• Facilitates and coordinates learning via face-to-face and online training, webinars, virtual and blended training; uses a variety of presentation methods and technologies to accommodate different learning styles.
• Liaises with internal stakeholders and the broader HR team to identify specific training and learning needs and proposes tailored solutions to address them.
• Develops, updates and communicates talent development initiatives, advising staff and managers on suitable programmes and resources to address competency needs/gaps.
• Provides learning advice to functional subject matter experts throughout the development of learning solutions and guides instructional designers to ensure effective course design and production.
• Evaluates, selects and manages vendors for the design and delivery of e-learning, workshops and other learning initiatives and programmes.
• Communicates and promotes corporate learning solutions and supports key stakeholders to leverage them to address relevant learning needs.
• Measures and tracks the effectiveness and impact of training and learning solutions and recommends ways to enhance effectiveness and impact.
• Prepares analytical reports on capacity building activities, including data-driven briefings for senior management in support of decision-making.
• Contributes to FAO’s organizational workplace culture initiatives by providing expertise in capability and leadership development, identifying alignments and opportunities for an inclusive workforce.
• Stays updated on developments in learning and talent development and evaluates their applicability/adaptability in FAO’s context.

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CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• Advanced university degree in human resources management, law, business administration, organizational development, industrial psychology or a related field.
• Seven years of relevant experience in human resources management including learning, leadership/organizational development and career development.
• Working knowledge (full proficiency - level C) of English and intermediate knowledge (intermediate proficiency - level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).

Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Work experience in more than one location or area of work, particularly in field positions, is desirable.
• Extent and relevance of experience in the design, development and implementation of capacity building initiatives, using various learning methodologies (online, blended, face-to-face) and technologies.
• Extent and relevance of experience in the design, development and coordination of leadership development strategies and programmes for senior managers, particularly in a global setting.
• Familiarity with automated human resources and technology-enhanced platforms and tools.
• Demonstrated experience in using learning data and evaluation methods to assess learning needs and the impact of training programmes.
• Demonstrated strong writing, analytical, facilitation, presentation and project management skills and experience.
• Demonstrated strong customer-focused skills and experience.
• An HR Professional certification is considered an asset.
• Working knowledge (full proficiency - level C) of another FAO official language is considered an asset.

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FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

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• Extension of fixed term appointments is based on certification of performance and availability of funds
• FAO reserves the right not to make an appointment.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

CONDITIONS OF SERVICE

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT